Shipping and Returns

SHIPPING TIMES
All purchases are shipped within one working day of payments being cleared and subject to availability.  

Once your order has been processed and shipped, you will receive an email containing a tracking number and information. Love and Object ships via Local ‘Courier’ or International ‘Courier’ Track and Trace. With estimated delivery times ranging between 3-14 working days, subject to destination and availability. All shipments require a signature on delivery. We insure each purchase during transit until it is delivered to you. To ensure the secure delivery of your order, loveandobject.com does not deliver to P.O Boxes. Orders are dispatched subject to credit clearance, address verification and availability of items. Please provide all relevant contact details including a contact number and an email address, so our team can contact you if necessary.

 

INTERNATIONAL SHIPPING
We offer Free Worldwide Shipping on all orders over $200 USD (to a single address) via Local ‘Courier’ or International ‘Courier’ Track and Trace. Any order under the value of $200 USD will incur a standard delivery fee for International Track and Trace based on your destination country - this will be calculated at checkout.

Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Love and Object, nor are they included in the order total. Any applicable fees will be due upon delivery.

 

RETURNS AND REFUNDS
We hope you are pleased with your purchase but should you wish to return, please notify us at info@loveandobject.com within seven days of the date of delivery otherwise your right to return the item or product will be deemed to have been forfeited by you.

If you have given us the required notice in writing within seven days of delivery, we will be happy to process the refund of the purchase price paid for your item, provided:

It is in the same condition as when purchased (the product has not been worn and is free from any odours or defects)

The product is returned with its original tags attached and is returned in its original packaging

It is received by us within 21 days of date of purchase

Please Note:

We cannot offer refunds for pierced earrings for hygiene reasons.

We cannot accept returns of Gift Cards.

Sale items are final- strictly no returns, exchanges or refunds.

Delivery costs are non-refundable.

We reserve the right to refuse refunds.

Please ensure that the returned item is packaged well. Love and Object is not responsible for any loss or damage incurred during its return to us. Refunds can only be made to the original cardholder of purchase and after the item is returned to Love and Object.

 

Refunds will be processed within five days of our receipt of your returned item.You  will receive an email to confirm when Love and Object has received it and are processing the return. After you have received this email, please allow a further 10-15 days before your account is credited.

For any faulty or damaged items we will offer a full refund of the original purchase value and shipping costs once it has been returned to us for inspection.

Please note: Surface wear and general wear and tear is to be expected on vintage jewellery. This includes surface scratches. Email us for extra photos if you require prior to purchasing. We will not refund or exchange items based on "condition".

Please note: If any stones or crystals fall out after purchase of vintage items we will have them repaired and replaced. We are not obligated to refund the purchase if the item can be repaired by us. Repairs may slightly alter the original look of the item.

We pride ourselves in sourcing products in the best condition possible, with images that showcase their true likeness , However vintage items will show age appropriate wear unless otherwise stated. If in doubt, please don’t hesitate to get in touch at info@loveandobject.com and we will be more than happy to discuss any queries or concerns you may have.